LEGAL

Terms & Conditions

05 August 2022

Terms & Conditions

The website www.travelspan.in, the m-site, the applications available on the iOS and Android operating systems and/or other services, regardless of how distributed, transmitted, published, or broadcast, and any related pages and Content, under our control (“Service”) are developed, owned and operated by Profiles Media Network Private Limited (“PMN”), a company incorporated under the applicable laws of India. 

By accessing and/or using the Service, you (“the User”, “you”, your”) agree (1) to be bound by these terms and conditions (“Terms and Conditions”) and are deemed to have read and understood all of its contents and implications; and (2) to grant free and unconditional consent to be subject to these Terms and Conditions as applicable. You should also read PMN’s Cookie Preferences which can be found here.

If you do not agree with these Terms and Conditions, please do not use the Service.

Use of Service by You

You must be at least 18 years of age to use the Service. 

For these Terms and Conditions, “Content” shall mean all content, information, and material, including software, technology, text, links, posts, messages, emails, music, sound, graphics, pictures, video, games, and all audio-visual or other material available on or through the Service, whether posted, uploaded, transmitted, sent or otherwise made available by PMN, its licensors, vendors, and/or service providers, or by you, and/or other users or third parties.

You may retrieve and display Content from the Service on a computer screen or other portable device, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your own personal, archival, non-commercial use only. 

You may not in any way make commercial or other unauthorised use, by publication, re-transmission, distribution, performance, caching, or otherwise, of any Content. You agree to use the Service only for your personal non-commercial use and lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability.

Notwithstanding anything else in these Terms and Conditions, you agree not to use the Service (i) in any way that breaches any applicable local, national or international law or regulation; (ii) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; (iii) for the purpose of harming or attempting to harm minors in any way; (iv) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, “junk mail”, “chain letters”, unsolicited mass mailing, or any other form of similar solicitation (spam); (v) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or (vi) to copy, harvest, crawl, index, scrape, spider, mine, gather, extract, compile, obtain, aggregate, capture, or store any Content, including without limitation photos, images, text, music, audio, videos, podcasts, data, software, source or object code, algorithms, statistics, analysis, formulas, indexes, registries, repositories, or any other information available on or through the Service, including by an automated or manual process or otherwise.

Your personal information such as e-mail addresses, etc. are not sold by PMN to third parties. You grant consent to PMN to use and share the personal information provided by you for PMN’s business purposes and/or marketing/research purposes and/or for investigation under good faith and belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on PMN; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) helpful to protect PMN’s rights, reputation, property, or that of PMN’s users, subsidiaries, or the public.

Research & Insight

PMN runs various user communities, forums, and reader panels. PMN sends out research invitations to their research communities, to people who pay for our products and services, and to people who have opted in to receive communications from PMN.

PMN may sometimes use the gender and age range of users collected during the survey for Travel Span to build “look-a-like” models. Please note that this data is anonymously transmitted to PMN’s Data Management Platform (“Permutive”) and matched with other subscribers and members of  Travel Span. This allows PMN to provide relevant and targeted advertising. 

Competitions and Prizes

From time to time PMN may run competitions, promotions, etc. through their Service. These are subject to the separate terms and conditions that will be made available in each instance.

User Content

This Website facilitates the posting/ uploading/ submission of photos, profiles (including the name, image, and likeness of the person posting/publishing them), messages, notes, text, information, video, links to other websites, and other content including without limitation comments posted by you (the “User Content”) which may be submitted through the website interface. 

You understand that your communications on the Service are not private or confidential and may be viewed by others accessing the Service.

PMN does not endorse, support, sanction, encourage, verify or agree with the comments, opinions, or statements posted as User Content. Any information or material placed online by other users of the Service, as part of User Content or otherwise, is the view and responsibility of those users and does not represent the view of PMN. 

You shall be solely responsible in all respects for the User Content posted or published by you and any consequences that may arise from such posting/publishing. In no event shall PMN assume or have any responsibility or liability for any User Content posted or for any claims, damages, or losses resulting from the use of User Content and/or appearance of User Content.

You represent and warrant that you shall not post, disseminate, transmit, upload or publish any User Content, (i) without procuring the necessary clearances, rights and permissions, as applicable in case such User Content belongs to a third party; (ii) which is in contravention of any Indian law; (iii) which is false, profane, hateful, abusive, discriminatory, defamatory, infringing, obscene, pornographic, sexually explicit, etc. or may otherwise be considered as inappropriate; (iv) that exploits or violates any proprietary, private or personal rights of any person or entity in any manner; (v) which is false or misidentifying information on any registration form/profile, or impersonate others (including well-known personalities) so as to mislead or confuse other users regarding the source of the User Content; (vi) which could be construed as conveying sponsorship, endorsement, option, or representation or warranty of PMN; (vii) that contains software or other material that violates the intellectual property rights of any third party; (viii) which promotes any form of illegal activity including (by way of example) hacking, drug taking, terrorism, cracking or distribution of counterfeit software; (ix) which may or does contain viruses, trojan horse, worm, time bomb, cancelbot, corrupted files, or other similar harmful software or programs that may damage the operation of another’s computer or computer systems (x) which refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Service or any other website; (xi) which contains content that would be prohibited or violates the letter or spirit of these Terms and Conditions; (xii) which deceives or misleads the PMN/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (xiii) which creates liability for PMN or causes PMN to lose (in whole or in part) the services of our internet service provider or other suppliers.

You may not forge headers or otherwise manipulate identifiers to disguise the origin of any message or transmittal you send to us on or through the Service or any service offered on or through the Service. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

PMN reserves the right to but undertakes no duty to, review, edit, move or delete any User Content in PMN’s sole discretion and without notice.

By posting/ uploading/ submitting User Content on the Service you grant PMN a worldwide, nonexclusive, perpetual, transferable, and royalty-free license (with the right to sublicense, to use for all purposes as deemed fit by us including but not limited to by way of commercial exploitation, promotional use, etc.) to store, archive, copy, reproduce, process, adapt, crop, modify, publish, transmit, perform, display, distribute, right to us to copy, prepare derivative works or abridged version of such User Content in any and all media, improve, remove, retain, add, process, analyze, use and commercialize, in any way now known or in the future discovered, any information you provide, directly or indirectly, by submitting, posting or displaying or otherwise making available the Content and/or uploading the Content on or through the Service. PMN has the sole right to perform the above-mentioned activities without any further consent, notice, and/or compensation to you or any third parties.

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use the Service. Only individuals who are 18 years of age or older may use the Service and avail of Services. If you are under 18 years of age and you wish to download, install, access, or use the Service, your parents or legal guardian must acknowledge and agree to the Terms of Use and Privacy Policy. Should your parents or legal guardian fail to agree to or acknowledge the Terms of Use and PMN policies, you shall immediately discontinue its use. PMN reserves the right to terminate your Membership and/or deny access to the Service if it is brought to PMN’s notice that you are under the age of 18 years.

Third-Party Content

The Service may include links to services supplied by or operated by third parties including advertisers and other content providers. PMN does not control such linked services and is not responsible for their Content, functionality, or legality. Those third parties may collect data or solicit personal information from you; PMN is not responsible for the collection, use, or disclosure of any information those services may collect. Linking to any other service or website from this Service is at your own risk.

The Service may also include certain features, functionality, and/or Content that may be hosted, administered, supplied by, or operated by third-party service providers, such as social, community, and public discussion areas, photo and video galleries, blogs, auctions, shopping, payment processing. These service providers may require that you agree to their additional terms, conditions, contracts, agreements, and/or rules. Your compliance with any such additional terms, conditions, contracts, agreements, and/or rules is solely your responsibility and will not affect your continuing obligation to comply with these Terms and Conditions. PMN specifically disclaims any and all liability in connection with the acts or omissions of such third party service providers.

PMN reserves the right to require that any link or activity which is in breach of these Terms and Conditions be removed and/or ceased, and to take whatever other action PMN deems appropriate.

Intellectual Property Rights

All Content and other material on the Service is owned by PMN or their third-party licensors (and is protected by international copyright, trade dress, design, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights). All such rights are reserved for PMN or their licensors.

You acknowledge that Travel Span, MICE MIRROR, Luxury Weddings and Honeymoon, Cargo Newswire, and any other brands or logos that belong to PMN within the Service are PMN trade marks and that you may not use them without written permission from PMN.

You agree not to remove, obscure, or alter any copyright, patent, trademark, or other proprietary rights notices appearing on the Service. You may not sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, or create derivative works from the Content on the Service or PMN trademarks.

Making unauthorised copies or unpermitted distribution or transmission of Content found on this Service may result in the prohibition of your use of the Service and further legal action.

PMN makes no representation concerning any content on the Service, and you agree to hold us not liable for the accuracy, copyright violations, trademark violations, legality, or decency of the material contained on the Service.

Subscriptions:

While subscribing to the Service, you hereby agree to the following:

1.    All data shared by you shall be true and accurate;

2.    You shall be solely responsible for maintaining the security of your account on the Service and for safeguarding the password;

3.    You shall not use another person’s username, password, or other account information, or another person’s name, likeness, voice, image, or photograph or impersonate any person or entity or misrepresent your identity or affiliation with any person or entity

1. Print Subscriptions

a. Subscription Activation Mail: On successful payment, You will receive an e-mail (please do check the spam folder in your mailbox) from PMN which will contain your subscription details viz.

  • Start and End Date of your subscription
  • Number of issues
  • Frequency of your subscription
  • Your username and password to access the website

b. Delivery of Magazines: Subscription copies will be delivered by PMN’s delivery partner once the relevant issue of the magazine is released in the marketplace, however, PMN will not be responsible for postal or courier delays.

c. Change in Address: In case of a change of delivery address, the new address must be sent to PMN at the e-mail address mentioned under FAQ (a) below at least four to six weeks before the issue cover date to avoid missed issues. For example, if You are moving in September, your change of address must be received by early August, otherwise, your September issue will be mailed to your old address. However, the subscription copies from the October issue will be routed to your new address.

d. Reselling magazines: All orders are subject to approval. By ordering through this Service, You agree not to resell any subscriptions purchased from this Service.

2. Digital Subscriptions

a. Activation of Digital Magazine: Your digital subscription shall be activated the moment PMN receives your payment confirmation.

b. Subscription Activation Mail: On successful payment, You will receive an e-mail (please do check the spam folder in your registered mailbox) from PMN which will contain your subscription details.

  • Start and End Date of your subscription.
  • Your username and password to access the digital magazine on the website/applications.

c. Latest Issues: The latest issue of the digital magazine will be uploaded post the magazine launch date and the subscriber will be notified of the same via an e-mail by PMN. 

d. Digital Magazine Access: The digital magazines can be accessed on the applications through which you can log in and access your subscription to the digital magazine or through the website. The applications are available on iOS and Android operating systems which can be downloaded on Your mobile phones or tablet devices from the links which are captured under these Terms and Conditions.

3. Print & Digital Subscriptions

a. All offers (including the complimentary gifts) on the website and the application are limited period offers. Rates and offers are valid in India only.

b. Non-delivery of Magazine/Gift: If You have not received our magazine or gift, please report the missed/non-delivery of the same via mail/call within 2 (two) months of the expected magazine/gift delivery date (for dates refer to your subscription activation mail), so that PMN can sort out the issue with PMN’s delivery partner. Under such circumstances, PMN will re-dispatch the missed copies to You on a best effort basis at no additional cost, but no refunds, whether full or partial or subscription extension requests shall be entertained.

c. Gifts – out of stock: Gifts, if out of stock, will be replaced with alternate gifts of equal or more value, at PMN’s own and sole discretion. The expected gift delivery date will be communicated to you on your registered e-mail ID.

d. Auto-Renewal Subscriptions: If You have agreed to auto-renewal, your subscription will be automatically renewed unless You tell us to stop. You may cancel at any time during your subscription by contacting customer service (as mentioned under FAQ (a) below) at the information below and receive a full refund for all unserved issues.

e. Transaction failure but I have been charged: In case of transaction failure from the payment gateway but You have been billed for the same, kindly contact the payment gateway helpdesk for resolution. In most cases, the money is refunded back to the source by the payment gateway itself. PMN cannot be held responsible for such cases.

f. As a part of the subscription, You will be receiving newsletter and marketing e-mail/SMS communications about your subscription or offers from PMN, unless You specifically indicate your need to unsubscribe to the communication.

g. PMN has the right to cancel a subscription at any time at its discretion.

h. PMN has the right to revise the subscription offers at any time at its discretion.


4. Frequently Asked Questions on Subscription:

a. How can I reach PMN’s customer care?

In case of any queries, concerns, or complaints, You can contact PMN’s customer care at 0124-4111182, Monday to Friday between 10 a.m. and 6 p.m. You can also mail PMN your queries at subscription@travelspan.in

In case You want to send PMN a cheque/DD please write a cheque in the favour of ‘Profiles Media Network Private Limited’ and mail the same to 502, Jeevan Tara Apartments, Sector 43, GH 7, Gurugram – 122009 India.

b. Are all the magazines published every month? When are the magazines Travel Span Mice Mirror, Luxury Weddings, and Cargo Newswire published?

i. Travel Span is published in January, February, March, April, May, June, August, September, October, November, and December.

ii. Mice Mirror is a bi-monthly magazine published in the months of January, March, May, July, September, and November.
iii. Luxury Weddings and Honeymoon is a quarterly magazine published in February, May, August, and November.
iv. Cargo Newswire is published in January, February, March, April, May, June, August, September, October, November, and December.

The issuance timelines as mentioned above are tentative and may be modified due to unforeseen circumstances or by PMN at their discretion.

c. Can I pay by cheque for my subscription?

Yes, you can pay by cheque for your subscription. 

Please send the cheque in the favour of ‘ Profiles Media Network Private Limited’ and write your name, phone number, and delivery address with a landmark on the reverse of the Cheque/DD and send it to PMN’s customer care office address (as mentioned under FAQ (a) above). 

We don’t accept cash payments.

PMN would not be responsible for postal delays, transit losses, or mutilation of the subscription form/cheque. 

In case you have the subscription form which comes with each magazine, please send the filled-up form along with the cheque/DD to PMN’s customer care office (as mentioned under FAQ (a) above).

d. I want to subscribe to PMN’s magazines in bulk. How can I do that?

In case you want to buy more than 50 subscriptions, please drop an e-mail to subscription.travelspan@gmail.com and we will revert with further steps.

e. Can I order past issues of your magazine?

No, PMN does not sell past issues of their magazines. However, if You want to view some of PMN’s archival issues, You can get access to PMN’s archives by subscribing to PMN’s digital magazine/s. Please note that the selection of past issues available for viewing purposes to subscribers will be as per the sole discretion of PMN and may change from time to time.

Link to subscribe to our digital magazines on the websites:

1.    Travel Span: https://travelspan.in/magazine

2.    Cargo Newswire: https://www.cargonewswire.com/magazine/

Link to the applications for digital magazines:

iOS Operating systems:

Android Operating Systems:

f. How can I change the delivery address of my magazines?

You can change your delivery address easily. Just drop in an e-mail at subscription.travelspan@gmail.com

Please note that your change of address must be received at least four to six weeks before the issue launch date to avoid missed issues. For example, if you are moving in September, your change of address must be received by early August, otherwise, your September issue will be mailed to your old address. However, the subscription copies from the October issue will be routed to your new address.

g. What happens when I buy a combo subscription when I already have an active subscription?
I have a Travel Span 1 year subscription and I want to avail the offer on all three magazine subscriptions. How do I go about it?

If you buy a new combo subscription, your existing subscriptions will be renewed automatically. You will be notified about your existing subscription(s) once you enter your registered e-mail ID before proceeding with the payment of the new combo subscription.

h. Can magazines be delivered to a country outside India?

No, PMN does not deliver print magazines to a country outside India. PMN requests You kindly subscribe to their digital magazine editions if you are located outside India.

i. How can I access my digital magazine? Do you have any mobile app through which I can view my digital magazine?

The digital magazines can be accessed on the applications through which you can log in and access your subscription to the digital magazine or through the website. The applications are available on iOS and Android operating systems which can be downloaded on Your mobile phones or tablet devices from the links which are captured under these Terms and Conditions.

j. I received a damaged magazine/gift. What do I do?

At PMN’s end, PMN ensures that every magazine is printed, packaged, and delivered in excellent condition. However, in a rare case, if a magazine arrives in a damaged condition, then PMN advises you to kindly check with the courier or post office delivering it. Please do get in touch with PMN via e-mail (at the e-mail address mentioned under FAQ (a) above) in case of such an occurrence, along with a photograph of the damaged magazine/gift. In this case, PMN would be happy to replace a damaged copy/gift immediately, at no additional cost to You.

k. I cannot find my pin code in your list of pin codes? But I want to subscribe. How do I proceed?

This could be because of PMN’s delivery partner. The delivery partner might not be able to serve You at that pin code. You can try giving a different address (e.g. your office) so that the magazines can be delivered to You there. PMN sincerely apologizes for the inconvenience caused.

Indemnification

You agree to indemnify and keep indemnified PMN and its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives, and to hold them harmless from any and all claims, actions, suits, and liabilities, losses, damages, costs, and expenses (including legal fees) that may arise from your material, from your unauthorised use of PMN’s Content, or your breach of these Terms and Conditions. This defense and indemnification obligation will survive these Terms and Conditions and your use of and access to the Service.

Disclaimer of Warranty and Limitation of Liability

To the maximum extent permitted by applicable law in India, you expressly agree that your use of the Service is at your own risk. The Service is provided on an “as is” and “as available” basis for your use, and to the extent permitted by applicable law in India, PMN and its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives hereby expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other warranty, condition, guarantee or representation, whether oral, in writing or electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the Service.

PMN does not represent or warrant that access to the Service will be uninterrupted or that there will be no failures, errors or omissions, or loss of transmitted information, or that no viruses will be transmitted on the Service. PMN does not guarantee that you will be able to access or use the Service at any or all times or locations of your choosing, or that the Service will be accessible in any specific geographic area.

In no event shall PMN or its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives, be liable for direct, indirect, special, consequential, or punitive damages arising from your use of the Service, including for viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages. In the event a jurisdiction does not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdiction, liability shall be limited to the full extent permitted by law. 

PMN does not endorse, warrant, or guarantee any third-party product or service offered through the Service and will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

We do not warrant that the Service will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses, or other code that may affect, any equipment (including but not limited to your mobile device), software, data, or other property as a result of your download, installation, access to, or use of the Service or you are obtaining any material from, or as a result of using, the Service. We shall also not be liable for the actions of third parties or for any claim or damage or loss that may arise on account of availing of goods or services offered by any third party that may have been accessed through the Service.

Termination

PMN has the right to terminate your use of or ability to access the Service at its sole discretion, for any reason, without notice.

General

If you are exposed to Content on the Service which you believe is unlawful, obscene, defamatory, libelous, threatening, pornographic, hateful, racially or ethnically offensive, or damaging towards any religion, ethnic group, club, organisation, company or individual, PMN encourages you or visitor to report such material to PMN to enable PMN to take appropriate action. We have a legal team to look into this.

PMN may change these Terms and Conditions without notice. Continued use of the Service indicates an acceptance of the Terms and Conditions herein and any subsequent changes that may be made from time to time. PMN recommends that you re-visit these Terms and Conditions from time to time to understand and be fully aware of the user policy of the Service.

If any term of these Terms and Conditions is held to be invalid or unenforceable, the remainder of the terms and conditions shall remain valid and enforceable. These Terms and Conditions are governed by and construed under the laws of India and will be subject to the exclusive jurisdiction of the courts of New Delhi, India. 

If you need any help, want an answer to any questions, or have a complaint that needs redressal, please feel free to contact PMN by calling on the number 502, Jeevan Tara Apartments, Sector 43, GH 7, Gurugram – 122009 India. Tel: 0124-4111182

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