In a move aimed at streamlining operations and strengthening engagement with the travel trade, Air India and Air India Express have announced the integration of their sales teams under the Air India Group. The unified structure is designed to drive greater business efficiency and provide a consistent interface for trade partners across domestic and international markets.
At the helm of the consolidated sales function is Manish Puri, who has been elevated to the role of Head of Global Sales. In his new capacity, Puri will oversee the combined sales team, focusing on enhancing partnerships with trade stakeholders and ensuring seamless representation of both carriers under one framework.
Nipun Aggarwal, Chief Commercial Officer of Air India, underscored the strategic importance of this consolidation:
“The integration of Air India and Air India Express sales teams marks a significant development in our journey to simplify operations and deliver greater value to our partners. With the unified approach, it will be seamless for our trade partners to have a single point of contact for the Air India Group. Our focus will be on deepening relationships with our partners across all markets and expanding our reach with unmatched efficiency.”
The integrated team is expected to leverage shared resources, align strategies, and optimise efforts to deliver a unified experience to trade partners worldwide. The move also reflects the Group’s broader vision of reinforcing its position as India’s leading airline network, offering scale, efficiency, and consistency in a highly competitive aviation market.
By consolidating sales operations, Air India Group signals its commitment to building stronger trade relationships, simplifying partner engagement, and driving long-term growth across its expanding global footprint.
