Global travel company Riya Group has announced a strategic alliance with Air India Express, a subsidiary of Air India. This innovative collaboration integrates Riya’s comprehensive visa services directly onto the Air India Express website, allowing customers to access and apply for visas to any destination worldwide seamlessly.
Riya Group’s established vertical, Riya Visa Services, is designed to simplify the pre-travel booking journey for customers. The extensive suite of services includes worldwide visa applications, processing of all visa types, checklist updates, status checks, and more. According to an official company statement, by offering a one-stop approach, this progressive step aims to streamline the visa application process and enhance the overall booking experience on the Air India Express website. Passengers can now browse flights and apply for visas in one convenient location, eliminating the need to navigate multiple websites.
Nitin John, Vice Chairman of Riya Group, expressed his enthusiasm for the partnership, stating, “Visa has been one of our most promising and fast-growing verticals. Even before Riya Group pioneered holistic solutions for travel partners, we offered extensive visa services to appease the growing demands in the 80s. Today, through this alliance with the esteemed Air India Express, we are excited to expand our reach and enhance travellers’ experience even before their trip begins. This strategic collaboration aims to curb the prevailing challenges a passenger undergoes in planning their journey. Hence, this integration of comprehensive visa services directly on the airline’s website is our progressive step towards easing a traveller’s visa processing experience.”
Ankur Garg, Chief Commercial Officer of Air India Express, echoed this sentiment, saying, “At Air India Express, we are unwavering in our dedication to optimizing the travel experience for our valued guests. The introduction of our new Visa Services effectively eliminates the longstanding challenges associated with the often-arduous visa application process. By leveraging this innovative platform, travellers can now navigate a streamlined and efficient system, minimizing wait times and eliminating the need for physically visiting visa application centres.”
This mutually beneficial alliance is committed to operational excellence, promising a bright future for both partners and customers. Travelers can now leverage a holistic approach for their pre-travel needs, enhancing their overall travel experience from the very start.
