Pullman and Novotel New Delhi Aerocity have announced the appointment of Manish Dayya as General Manager, marking a transformative new chapter for the iconic dual-branded destination. With a distinguished career spanning over 27 years, Manish brings deep expertise in leading India’s luxury and premium hotels while driving exceptional performance across operations, sustainability, and guest experience.
Known for transforming properties into award-winning destinations, Manish brings a unique combination of commercial acumen, people-first leadership, and innovation-led strategy. In his previous role as General Manager at Sofitel Mumbai BKC, he not only drove the hotel to record-breaking revenues but also established it as India’s first Green Key certified property, setting new benchmarks in sustainability and technological integration.
His journey with Accor has been distinguished by successful pre-openings, high-impact refurbishments, and a consistent track record of revenue and reputation growth. Whether it was converting Novotel Hyderabad into a top-ranked MICE hotel, reinventing guest experiences at Novotel Mumbai Juhu Beach, or launching some of Goa’s most loved resorts, his ability to lead teams with purpose and passion has stood out.
At every step, Manish has championed a culture of innovation, empathy, and excellence. From enhancing diversity to introducing pioneering tools for forecasting, upselling, and ESG compliance, he has consistently brought meaningful transformations. His dedication to grooming talent, supporting communities, and advancing industry-wide initiatives has earned him recognition from national bodies and global hospitality forums alike.
His appointment affirms the hotel’s commitment to sustaining its stature as one of Delhi’s most distinguished hospitality destinations. With Manish’s leadership, Pullman and Novotel New Delhi Aerocity reaffirms its commitment to setting new benchmarks in modern hospitality, as they enter a bold new era defined by immersive experiences, sustainable innovation, and elevated service across business and leisure travel.
