Air India officially launches premium economy service


Air India customers on selected US routes can now purchase tickets for the carrier’s new premium economy product.

The seat will initially be available on Boeing 777-200LR flights from Bengaluru to San Francisco, Mumbai to San Francisco, and Mumbai to New York, with ticket sales now open for travel from May 15.

It is understood that the 777 aircraft have been leased from Delta, and feature the US carrier’s Premium Select seating, as well as its business class Delta One product.

Air India said that its Boeing 777-200LR premium economy cabin would offer 48 leather-upholstered seats with 19 inches of width, 38 inches of pitch and five inches of recline.

Other features include an adjustable leg and footrest, and winged headrests.

Premium economy passengers also benefit from dedicated check-in counters, priority baggage tags, a TUMI amenity kit, and noise-cancelling headphones. 

The inflight dining experience includes a welcome drink “served on an elegant silver tray”, and three choices of the main meal, “served on fine chinaware casserole, accompanied by an appetizer and dessert”.

Air India was purchased by Tata Group in early 2022, and recently unveiled orders for just under 500 Airbus and Boeing aircraft, with the first A350-900s set to be delivered in late 2023.

Commenting on the news Mr. Campbell Wilson, CEO and MD, Air India, said:

“The popularity of Premium Economy has grown among travellers around the world, as people are increasingly opting for upgraded, yet affordable flying experiences. “We are delighted to introduce a distinctive Premium Economy experience for our customers on select flights for now, with a plan to extend it to many more routes soon, as we rapidly expand and modernise our fleet. “This is another step forward in our sincere, ongoing effort to transform Air India into a modern, global carrier of world-class products and service standards.”

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