Indulge in Premium Service Offerings with the Reopening of Malaysia Airlines


Platinum Lounge at KL International Airport

The reopening marks the airline’s full restoration of its Golden Lounges in KLIA

PREMIUM services are finally back at Malaysia Airlines’ Platinum Lounge at the Kuala Lumpur International Airport (KLIA) beginning July 1, 2022. After a hiatus due to pandemic-related restrictions, the reopening of the airline’s flagship Platinum Lounge also marks the full restoration of its lounges at KLIA, including its Domestic, Regional, and Satellite Golden Lounges.

The bespoke end-to-end premium services can be enjoyed by passengers and frequent flyers traveling via Business Suite, Enrich Platinum, Enrich CIMB World Elite, First Class on codeshare flights (Malaysia Airlines operated flights), Oneworld First Class, and Oneworld Emerald.

Group Chief Marketing and Customer Experience Officer of Malaysia Airlines, Lau Yin May, said, “As a full-service carrier, we want to deliver memorable end-to-end experiences for our guests that prioritizes convenience, comfort, safety, and wellbeing at every step of their journey. We are thrilled to reopen our Platinum Lounge, especially as we continue to ramp up our international frequency and network to meet the growing travel demands. We hope guests, far and wide, will continue to enjoy the Malaysian Hospitality service that comes with flying with Malaysia Airlines; from the moment they seamlessly book their flights with us, upon their arrival at the airport, impeccable experiences at our lounges, and a comfortable journey on board.”

The Platinum Lounge offers guests exclusive fine dining experiences and spacious facilities to refuel before their flight. Tantalise taste buds by indulging in a three-course meal or choose from a variety of food and beverage options through its premium buffet-style offerings at the Platinum Gallery. From local must-tries such as the Malaysian ox tail soup to international classics like a chicken roulade, and crowd-pleasing favourites of Tiramisu and apple crumble to complete the gastronomic journey; there are plenty of mouthwatering options for guests to choose from.

The lounge is also equipped with facilities such as washrooms, private shower suites, nap rooms, and the Platinum Suite where guests can relax and freshen up before boarding their flight. With its spacious and comfortable seating area, guests can unwind, quietly work, or simply take in the picturesque views while enjoying the premium Malaysian Hospitality service at the Platinum Lounge.

Located at the Satellite terminal of KLIA, the Platinum Lounge will operate on a 24-hour basis, welcoming its first guests at 6 am on 1 July 2022. The Satellite Golden Lounge will also operate 24 hours beginning 1 July 2022, as the airline regains momentum on travel and provides guests convenience and access to its lounges at any time.

Malaysia Airlines received a 7-star rating for COVID-19 health and safety measures from Airline Ratings and is a member of Travel Safe Alliance Malaysia; strengthening its commitment to ensuring safe and seamless travel by adopting safety and hygiene excellence on-ground and on board their flights so passengers can continue to Fly Confidently.