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LATEST ISSUE

July 2025

Volume 25 | Issue 06

Smart Travel Takes Off: Dubai International Airport Empowers Passengers and Operators with QR Code Pickup at Terminal 3

Dubai Airports has launched an advanced and fully digital pickup service at Terminal 3 of Dubai International Airport, called DXB Greet & Go. This smart, user-focused system transforms the traditional airport pickup process by eliminating the use of paper signs and manual paging. Instead, it introduces QR code technology to create a more seamless and efficient experience for arriving passengers and transportation providers.

DXB Greet & Go is designed to support travelers who have prebooked accommodations or arranged transportation with authorized hotels, tour operators, or limousine services. By replacing the old-fashioned method of displaying handheld placards with a contactless and digital interface, the service enhances both convenience and professionalism in the guest pickup process. The primary aim is to simplify coordination between travelers.

With more global travelers arriving each month, the need for streamlined services has never been more important. DXB Greet & Go not only enhances the overall traveler journey but also facilitates better operational efficiency for tourism stakeholders and transportation companies operating within the airport ecosystem.

This initiative also underscores Dubai Airports’ broader commitment to integrating smart technology across its infrastructure. The adoption of digital innovations like DXB Greet & Go reflects the airport’s mission to lead by example in modernizing the travel experience. It supports Dubai’s vision of becoming a global leader in hospitality and tourism by creating touchpoints that are both technologically advanced and user-friendly.

As the gateway to one of the world’s most dynamic cities, Dubai International Airport continues to set new standards in service excellence. The implementation of DXB Greet & Go adds another layer to its efforts to deliver a future-ready, guest-centric approach to air travel. With this upgrade, Dubai Airports reaffirms its position as a pioneer in smart airport services, while providing a meaningful boost to the emirate’s thriving tourism and hospitality sectors.

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