Sands Resorts Macao launches Sands Safestay programme

The Parisian Macao – Famille Room

Sands Resorts Macao has launched Sands Safestay, a comprehensive programme of cleanliness and disinfection measures at The Venetian Macao, The Parisian Macao, Sands Cotai Central and Sands Macao.

The programme ensures the safety of guests throughout its integrated resorts from arrival in Macao through to check-in and check-out and departure, combatting the risk of the Covid-19 virus.

The statement said, “The strategy focuses on three key areas such as sanitisation, prevention and contactless services, with protocols going far beyond the already rigorous hygiene programme in place. Working with the Macao government and Macao Health Bureau, and following World Health Organization guidelines, a comprehensive raft of precautions have been implemented.”

In terms of sanitisation, Sands Resort Macao will use hospital grade disinfectant from Ecolab and Diversey to sanitise public spaces and communal areas, restrooms, meeting and convention spaces, casinos, restaurants, bars, shopping malls and recreational facilities.

The statement said, “A major focus is hotel guest rooms, where stringent cleaning and disinfecting protocols have been radically upgraded. This includes the sterilisation of key cards for around 12,500 hotel rooms prior to check-in.

“Social distancing remains one of the main pillars of the preventive effort, with guests required to stay at least a metre from others while in queues, using elevators and moving around the integrated resorts. Restaurant tables, slot machines, and gaming tables have been arranged to ensure appropriate space between guests.”

In addition, venue capacity for recreational facilities such as the Eiffel Tower, Qube, gondola rides and swimming pools, along with the meeting and convention spaces has been adjusted to again ensure essential social distancing.

Contactless service becomes the new normal. Express check-in is possible through both the Sands Resorts Macao website and smartphone app to speed up the process.