Hosted by Asego Founder and CEO Dev Karvat, the latest episode explores family-business succession, leadership, innovation and the growing role of artificial intelligence in India’s travel industry.
Asego has released the second episode of Built & Beyond, its podcast series featuring next-generation entrepreneurs from India’s travel trade. The programme brings together five second-generation business leaders to discuss the challenges of carrying forward established family enterprises while adapting to a rapidly changing industry.
Hosted by Dev Karvat, Founder and CEO of Asego Global Assistance and Travel Insurance, the episode features Anshul Shah of All 4 Season, Raj Khandwala of Cutting Edge, Rohan Jitubhai Kothari of SW Travels, Akhilesh Joshi of Girikand Travels and Bhagirath Prathi of Uniglobe Sri Sai Travel.
The conversation examines the transition into leadership within family-run businesses, including the challenge of establishing an individual management style while preserving the values and relationships developed by earlier generations.
The participants discuss balancing expectations from family members, employees and customers, as well as identifying opportunities to introduce fresh ideas and business practices. Their experiences reflect a broader transition taking place across India’s travel sector, where established enterprises are responding to changing customer expectations, digital transformation and evolving market dynamics.
Balancing legacy with innovation
Family-owned businesses remain an important part of India’s travel trade. For the next generation of leaders, sustaining these enterprises involves maintaining customer trust and established business relationships while exploring new approaches to growth, service delivery and operational efficiency.
The episode also addresses the growing influence of artificial intelligence on travel businesses. As technology reshapes customer engagement, research and business processes, travel entrepreneurs face the task of identifying useful applications while retaining the personal service and industry expertise on which their businesses have been built.
Through Built & Beyond, Asego aims to provide a platform for travel entrepreneurs to exchange experiences, discuss leadership challenges and share perspectives on the future of the industry.
The second episode adds to the series’ focus on the people behind established travel businesses and the next generation shaping their direction. By examining succession, innovation and leadership, the podcast seeks to encourage dialogue around the opportunities and challenges facing India’s travel industry.
The latest episode is available through Asego’s official YouTube channel.
