Hamad International Airport Named World’s Best Airport at 2024 Skytrax World Airport Awards

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The Louis Vuitton Lounge by Yannick Alléno in Doha’s Hamad International Airport.

Hamad International Airport (HIA) in Qatar was named the best airport in the world in the 2024 Skytrax awards, knocking 12-time winner Singapore Changi Airport down to second place.The annual ranking is based on customer satisfaction surveys of over 500 airports, evaluating factors such as cleanliness, friendliness of airport staff, the ease of getting to and from the airport, terminal design, dining options, and more.Hamad International Airport first opened in 2014, replacing the adjacent Doha International Airport as Qatar’s main aviation hub. The airport is operated by Qatar Airways, Hamad International Airport (DOH) has clinched the coveted title of the “World’s Best Airport” at the prestigious 2024 Skytrax World Airport Awards, held at the Passenger Terminal Expo 2024 in Frankfurt, Germany. Garnering this esteemed recognition underscores the airport’s commitment to exceptional service and passenger satisfaction. Selected through meticulous assessments by air travellers, Hamad International Airport emerged as the top choice among over 500 global contenders. Additionally, the airport secured the title of ‘World’s Best Airport Shopping’ for the second consecutive year and ‘Best Airport in the Middle East’ for the tenth consecutive year, further solidifying its reputation for excellence.Engr. Badr Mohammed Al-Meer, Qatar Airways Group CEO, expressed profound delight at the achievement, attributing it to a decade of dedication to operational excellence and seamless passenger connectivity. He emphasized the pivotal role of the airport’s team and partners in delivering unparalleled travel experiences, tailored to evolving passenger needs and preferences. Al-Meer underscored the airport’s commitment to innovation and passenger-centricity, epitomized by offerings such as ‘Souq Al Matar’ and ‘Orchard’, aimed at enhancing passenger comfort and cultural immersion.Notably, Hamad International Airport witnessed a remarkable surge in passenger traffic in 2023, surpassing 45 million passengers with a notable 31% increase from the previous year. This momentum, fueled by strategic partnerships with esteemed airlines like Vistara, Iberia, Xiamen Airlines, Garuda Indonesia, and Japan Airlines, underscores the airport’s growing global connectivity, serving over 250 destinations across passenger, cargo, and chartered flights.As Hamad International Airport embarks on its milestone 10th year of operations, plans are underway to further enhance connectivity, welcome new airline partners, and support Qatar’s hosting of various global events. Aligned with the Qatar National Vision 2030, the airport remains steadfast in its commitment to sustainability, investing in cutting-edge technologies and pioneering industry-first initiatives to maintain its leadership position in the aviation landscape.what exactly sets the airport apart from the competition? One of its newest—and most ambitious—features is the “Orchard,” a 6,000-square-meter indoor tropical garden with 65 retail and dining venues launched in 2022 as part of a multi-year expansion project. Home to over 300 trees and 25,000 plants from sustainable forests around the world, it’s one of the airport’s many green initiatives that include a waste management program that recycles 3,979 tons of organic compost per year to be used as fertilizer.
“Throughout our young history, we have continued to showcase our commitment to environmental sustainability–from improving carbon efficiency to reducing greenhouse gas emissions and managing wastewater,” Michael McMillan, the airport’s vice president of facilities management said in a 2022 news release. “Sustainability has proudly been at the forefront of what we do since our inception.”Over the past couple of years, the airport has also added a brand-new airport hotel, Oryx Garden Hotel, as well as four new airport lounges, including the glamorous Louis Vuitton Lounge. In addition to Louis Vuitton, the airport’s massive retail center Qatar Duty Free has an entire “street” called Viale del Lusso devoted to luxury shops like Dolce&Gabbana, Jimmy Choo, and Valentino. It perhaps comes as no surprise then that the airport also won Skytrax’s 2024 award for the world’s best airport shopping.The airport served over 45 million passengers in 2023, a 31% increase compared to the previous year, surpassing the previous record set during the FIFA World Cup. HIA has also added new international airline partners, including Vistara, Iberia, Xiamen Airlines, Garuda Indonesia, and Japan Airlines, and serves over 250 destinations. The airport’s rapid growth shows now signs of stopping: the second phase of the expansion, scheduled to begin in 2023, aims to expand the airport’s capacity to over 70 million annual passengers.“Our continuous investment in our facilities and pioneering initiatives in retail and hospitality within a single expansive terminal has made this achievement possible,” Badr Mohammed Al-Meer, the CEO of Qatar Airways Group, said in a news release. “We have introduced a diverse range of experiences at the airport, including ‘Souq Al Matar’, which brings Qatari hospitality and culture closer to travellers; ‘Orchard’, the ideal place for relaxation and rejuvenation between flights; and an array of high-end lounges.”Other standout winners in the 2024 Skytrax airport awards include Seoul’s Incheon Airport, the world’s most family-friendly airport; Tokyo’s Haneda Airport, the world’s cleanest airport; and the Istanbul Airport, for the world’s best airport dining experience.Below, see the world’s best airports, according to the 2

024 Skytrax World Airport Awards. How many have you been to?

The World’s Top 20 Airports for 2024

  1. Doha Hamad Airport
  2. Singapore Changi Airport
  3. Seoul Incheon Airport
  4. Tokyo Haneda Airport
  5. Tokyo Narita Airport
  6. Paris Charles de Gaulle Airport
  7. Dubai Airport
  8. Munich Airport
  9. Zurich Airport
  10. Istanbul Airport
  11. Hong Kong Airport
  12. Rome Fiumicino Airport
  13. Vienna Airport
  14. Helsinki-Vantaa
  15. Madrid-Barajas
  16. Centrair Nagoya Airport
  17. Vancouver Airport
  18. Kansai Airport
  19. Melbourne Airport
  20. Copenhagen Airport.